When the surgery is closed
Accident & Emergency
For accidents & emergency treatment for serious conditions ONLY and must not be used as an alternative to the other services detailed below.
The nearest Casualty Department is at the Royal Berkshire Foundation Trust Hospital, Craven Road (off London Road) Reading. Telephone (0118) 322 7020.
Urgent other needs
If you need urgent advice which cannot wait until the surgery is open please telephone the usual number ( 0118 987 1297 Milman Road; 0118 9428484 Tilehurst) and a recorded message will tell you how to get help.
You will have the following options:
WestCall : telephone 0118 978 7811
This is the organisation that provides urgent NHS GP services to all patients in West Berkshire when GP surgeries are closed. It is an organisation within the NHS that is commissioned by Berkshire West Primary Care Trust.
When can patients use WestCall?
WestCall provides medical advice and management for the patients of all the GP practices in West Berkshire outside normal surgery hours and operates at the following times:
|Mon to Fri: 18:30 > 08:00
|Weekends: 18:30 Friday > 08:00 Monday
|Public Holidays: 24 hours
NHS Direct: telephone 0845 4647
As an alternative you can contact NHS Direct, a nurse led advice line which is available 24 hours a day.